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Step Legal Solicitors

Step Legal Solicitors

4.9(78 reviews)See reviews ↓·Stoke-on-Trent

What customers say

Based on genuine customer reviews

In Stoke-on-Trent, Step Legal Solicitors handles conveyancing work that reviewers consistently describe in positive terms, covering both first-time purchases and house sales. Several customers highlight the speed of the process, with completions achieved within tight deadlines and transactions finished in a matter of weeks rather than months. One thing mentioned again and again is the thoroughness of communication, as buyers and sellers report being kept informed at regular intervals and never having to chase for updates. Named members of staff feature prominently in feedback, with Lauren Williams, Liz Mayer, Vicky and Samantha singled out for their professionalism, patience and willingness to explain each stage clearly, while Adam, Jasmine, Isabelle and Izabelle are also mentioned for their assistance.

Reviews time and again mention the reassuring manner of the team when complications arose, including dealings with mortgage requirements and more complex transactions, and the detailed, methodical approach that gave clients confidence everything was covered. Pricing is described as reasonable for the level of service provided, and the friendliness and approachability of the team are noted. First-time buyers in particular value the guidance through an unfamiliar process, and the firm is also associated with property and medical law work.

ConveyancerMedical lawyerProperty lawyer

Reviews

Reviews are taken from publicly available sources.

RD
rida daher1 August 2026

I had an excellent experience with Step Legal Solicitors during my property purchase. Liz and Samantha guided me through the conveyancing process, dealt with the mortgage requirements and kept me informed all the way through to exchange and completion. They were professional, very responsive and reassuring throughout, even when the transaction became more complicated. I really appreciated their hard work and would strongly recommend Step Legal.

HL
Hollie Latham6 May 2026

Me and my partner used step legal to buy our first home. Vicky and the team couldn’t have been more helpful and if we had any question were always there to help! Shall definitely be recommending and using them again!

ZG
zoe golden2 May 2026

We have just sold our house using Lauren Williams and her team for our conveyancing. We want to leave the biggest 5 star review possible - Lauren and her team went above and beyond to support the smooth and prompt sale of our property. We asked to aim for a deadline and they delivered. The team kept us up to date throughout and made things as easy as possible. A special thank you to Adam who explained everything clearly until we understood and always answered our questions with kindess and care. Lauren you are fantastic at your job and if we ever have to use a solicitor for house buying/selling again we will be sure to have you and your team on speed dial. THANK YOU !!!!!

AP
Alisha Parker24 April 2026

We Instructed Step Legal for our first home purchase and we couldn't be happier with the service. We were assigned to Vicky's team and they've been nothing but incredible. We haven't had to chase once, and were able to complete on our purchase within 2 months. Thank you so much, Vicky, Jasmine & Izabelle!

SJ
Samantha Jones24 April 2026

Liz Mayer and her team did a fantastic job in handling our house sale, they kept us well informed of progress and always someone available to handle our queries. Completion day went extremely smoothly and would be happy to recommend.

MJ
Mark Jones23 April 2026

We were passed onto Lauren when PM Law firm went bust. The team were very helpful from the start and reassured us that we were going to complete the sale of our house in a timely manner. Very responsive to emails and kept us upto date every step along the way. We would highly recommend in the future. Many thanks

KM
Kerrie McVittie19 April 2026

We had a fantastic experience with Lauren and the team at Step Legal (Stoke branch) who were a total breath of fresh air. ​Contrary to the "nightmare" experiences I’d been warned about with conveyancing, our process was incredibly smooth and was completed in just 8 weeks. The communication was stellar—we were updated a couple of times a week, so we never felt left in the dark. ​The team were so friendly and approachable. They were endlessly patient with our constant questions and took the time to verify every point we were unsure of, which gave us huge peace of mind. I would highly recommend Step Legal to anyone looking for a stress-free move!

Conveyancing solicitors in Stoke-on-Trent compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Stoke-on-Trent are compared.

RankProviderRatingReviewsOpen Sat.
1Step Legal Solicitors (this page)★ 4,978No
2MH Solicitors LLP (Stoke On Trent)★ 4,8140No
3Clyde Chappell & Botham Solicitors★ 4,577No
4Talbots Hanley★ 4,197No
5Beeston Shenton Solicitors★ 4,1151No
Contact
+441782651144www.steplegal.co.uk1 Ridgehouse Dr, Stoke-on-Trent ST1 5SJ
Working hours
Monday08:45–17:00
Tuesday08:45–17:00
Wednesday08:45–17:00
Thursday08:45–17:00
Friday08:45–17:00
SaturdayClosed
SundayClosed