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Satchell Moran Solicitors

Satchell Moran Solicitors

4.1(346 reviews)·Liverpool

Satchell Moran Solicitors holds a 4.1 rating from 346 Google reviews. Many reviewers describe staff such as Julia, Paula Moran and named team members Hannah, Megan and Vikki as attentive and professional in housing disrepair claims, keeping clients informed and holding landlords to account throughout lengthy processes. A number of reviewers, however, report frustration with abrupt or dismissive phone interactions when a claim was not taken forward, so it is worth being clear on case criteria and likely timescales from the outset.

Reviews

4.1 / 5 · 346 total
GM
Giles Mortimer8 August 2026

Gready tin pot law firm. Abusive phone calls from their staff will be on youtube soon ,Disgusting company on the polices side at every stage only intersted in getting x amount with minimum effort, this company would never value my claim from the start, they will then blackmail you on the basis of not proceeding to accept the first amount they say, and will only instruct barristers on an amount they say of close region of, there is no negotiotion, they will reject any legitimate complaint, they might then drop aspects of your case like they did with me, jusy because the police tampered with evidence and did not write things down, such as human rights breaches, in my case sussex police refused to write down that i asked for medical attention. They did not provode any cell footage or intercom recording to prove my version of events, they then bought me a rail ticket to get to the hospital , this is all recorded the interaction in this video proves they had prior knowledge, they will then drop human rights aspects of your case at a late stage, and then keep other easy aspects on a retainer so they still get money, you are literally stuck with them, they will then tell you to find other solicitor to do wjat they nevet did, then they get paid at the end of it anyway. In my case they never sent me for the medical appointments promised in tye original letter, and they also never wrote to my doctors despite taking down their information. On one accasion the receptionist became extreemly abrupt and when i recorded the call she said im not allowed, I will be uploading this to youtube. I was also accused of dishonesty regarding handcuff injuries, despite medical appointments for nerve damage, numbness and x rays and soft tissue damage appointments. None of this was seen by this company. The amount of compensation is supposed to reflect suffering and all damages, none of my medical files were ever looked at. If you use them you will have no choice but to accept the low amount they say, or be left with nothing and possible be threatened with cost. I will be creating a video on youtube that has all their emails and phone recording to show the whole rotten experiance I look forward to your narsarsitic passive aggresive responce. I will not be removing this so dont even ask.

AR
Adriana Rodríguez7 August 2026

I had a qood experience with this company when making a Housing Disrepair Claim. The compensation received from the Council wasn't a large amount compared to what I spent, but Stephen Sweeney did a good job. Very grateful

DD
Daniel Doyle22 June 2026

Julia and team are brilliant… never did I expect the settlement to proceed so fast.what an amazing job they’ve done for me exceeding the amount I expected by substantial amount. thank you so much great work I will definitely advise anyone to use satchell Moran.

AA
A A11 June 2026

Satchell Moran Solicitors have been nothing short of excellent. They guided me through the entire housing disrepair process from start to finish, acted extremely quickly, held my landlord to account, and successfully secured an out-of-court settlement while ensuring the necessary repairs were carried out. A special thank you to Hannah, Megan, Katie, Louise, Gavin, Donna, Georgina, Shannon, Carole, and Doloresz, who were absolutely exceptional throughout the process. Their professionalism, communication, dedication, and support made a difficult and stressful situation much easier to navigate. One thing I would ask people to bear in mind when considering this firm is the level of work involved in these cases. Throughout my entire claim, I did not pay a penny upfront. A barrister was instructed in my case, multiple in-house solicitors worked on the matter, and a property surveyor was also involved. In my situation, the firm initially funded all of these costs. Yes, they take a percentage from any compensation awarded and an After the Event (ATE) insurance premium may apply. However, these cases can be lengthy and complex, and it is important to appreciate the amount of work, expertise, and financial risk the firm undertakes on behalf of its clients. Most importantly, they listened to my concerns, kept me informed, and treated me with consideration and respect throughout what was a very stressful ordeal. I am genuinely grateful for the support I received and would not hesitate to return to Satchell Moran Solicitors should I ever experience further problems with a landlord in the future. I would highly recommend them to anyone pursuing a housing disrepair claim.

JA
JonBon Anchovi9 June 2026

Dreadful company. Tried to get advice on ongoing police harassment situation. Was pestered by this company by phone and email until I could return the call. Trying to explain my situation but wasn't able to get past the arrest part. Lady on the phone didn't listen or give me opportunity to explain and became very rude and dismissive. This company doesn't care about people. Its only aim is to see if they can make a fast profit. If they decide in a 5 minutes call that you are no use to them they become rude and arrogant. Very unprofessional. These are ambulance chasing cowboys. If you have a real legit complaint, seek out a reputable professional solicitor. Not these clowns.

TF
Tishaun Foster24 May 2026

I had a very positive experience with my disrepair solicitors from start to finish. They were professional, supportive, and kept me informed throughout the entire process. They took my concerns seriously and worked hard to ensure the issues with my property were addressed properly. Communication was excellent, and they explained everything clearly in a way that was easy to understand. I really appreciated how responsive and compassionate they were during what was quite a stressful situation. Thanks to their dedication and expertise, I felt confident that my case was in good hands. I would definitely recommend them to anyone dealing with housing disrepair issues and looking for reliable, hardworking solicitors.

CF
Ceri Fearns5 May 2026

Wanted to take this opportunity to thank Satchell Moran Solicitors. I Recently found out we have had a positive outcome with our case against Merseyside Police. From start to finish everything was professional, friendly and supportive. We were kept updated regularly, Vikki and Sam always responded in good time to my emails or any concerns I had. Thankyou so much for all of your support. At a time that made us feel vulnerable and upset you all gave us the help and support. We appreciate you all.

Contact
+441512688282www.satchellmoransolicitors.comWavertree Technology Park, 10 Dryden Rd, Liverpool L7 9PG
Working hours
Monday08:30–17:00
Tuesday08:30–17:00
Wednesday08:30–17:00
Thursday08:30–17:00
Friday08:30–17:00
SaturdayClosed
SundayClosed