Wilson Browne Solicitors Northampton

Absolutely terrible place.. will never go to them for any legal matter again.. inflated billing.. lazy.. slow.. and 'couldnt be bothered" attitude towards our legal matter..holding on the key info never informing us on what was happening and inflates there bill massively.. disgusting behaviour.. ill reporting this to the financial onubusaman

Worst experience in my life they are not asking for all the paperwork from the beginning , slow and unprofessional

I’m really grateful for the support I received from Jennie Jahina. Jennie was open, straightforward, and took the time to explain everything clearly. Her responsiveness and availability made a huge difference, I never felt left waiting or unsure of what was happening. The fee structure was transparent, with clear explanations of what was included. Fantastic value and a genuinely positive experience from start to finish.

Very helpful employment and HR advice from Jennie at Northampton, steered us through a charity merger with a range of employment issues. Easy to work with, recommended.

When I started writing Google reviews I decided never to leave a low rated review. However, in the case of Wilson Browne, I really do have to make an exception! What should have been a simple probate case turned out to be rather farcical. I dealt with three different "fee earners" and three different offices. This resulted in numerous mistakes and unnecessary delays - all perfectly avoidable if they were better organised. I did not receive a proper itemised bill and I am sure I paid for work that had been duplicated or perhaps even triplicated. I paid good money for a farcical and haphazard service. True to form, there was a delay in responding to my formal complaint and the issues I raised were not properly addressed. The firm's complaints procedure is not as robust as they claim. Vicki Pearce, who dealt with my complaint needs to be taught how best to treat clients. I received an estimate for conveyancing and it was double the price of other providers. I would not recommend. UPDATE: Following Wilson Browne's response. Perhaps someone at Wilson Browne would like to give further detail about what they consider to be not accurate about my review. To quote the Legal Ombudsman's findings as proof that they have been vindicated is ridiculous. With a staggeringly low Trustpilot score of just 1.2 the Legal Ombudsman has no credibility at all but even they concluded that the matter could have been completed sooner. Wilson Browne's claim that "matters were handled in a timely fashion" is not true and neither is anything else in their deliberately vague response. FURTHER UPDATE: I await a response for my request for further detail.

Went to them with a case and stag manning contact me telling me £2448 just to tell me if I have a case whe chat logs and them admitting it they told me if there no complaint proveedure and no way for them to assist me in finding out if it has a court case or not in I’ll I bet when I pay these guys would sk for more just because that how they do things

Thank you very much! ❤️ Thank you very much for your cooperation, dedication, professionalism, advice and attitude. We are very happy that we chose you as a solicitor! Working with you was very easy, timely and satisfying! Special thanks to Yasmin and Leah, who were in charge of our case and were by our side the whole time and we felt their support. We received timely help, quick and adequate actions. We will definitely recommend you! We wish you many future professional successes and satisfied clients like us. Best wishes!