Sills & Betteridge Incorporating Campions Solicitors

Chose this firm to purchase our house after reading multiple good reviews online. We obtained quotes and despite them being more expensive than other local firms, we decided to go ahead with high hopes. The communication from the conveyancing team was great to begin with up until around a few weeks ago when we were informed by the estate agent as well as sellers that out solicitors were dragging our feet. Because of this, our sellers set a deadline for exchange of contracts as all work had been claimed to have been completed on their part and the hold up was our solicitors. A few days ago we receive a phone call explaining that both staff members of the conveyancing team had suddenly left the firm and therefore we did not have a case handler and our case would be transferred to another branch, not only demonstrating a lack of professionalism, but also causing further delays close to completion. We then find out that the staff at the Derby branch had not complete important work which should have been done early on in the process, adding further delays to an already very delayed house buying process, that should not be taking this long. I have had to spend countless time liaising with the solicitors, sellers and estate agents, which I should have not been having to do when I am paying for a legal team to do this on my behalf, it should not have been my job. I am now having to re-submit documents and evidence that should already be on file due to the firm's poor handling and communication. To add to this, my partner and I have requested multiple times for in person meetings to discuss the results of some of the searches and also responses to enquires, as we ae first time buyers and some of the advice was unclear to this. They have failed to provide us with this meeting or an opportunity to discuss any of the advice provided, which quite frankly is unacceptable. Overall I am not happy with the service I have received, and I do not think the price is reflective of the work undertaken by the team, and I will not be recommending them to anybody I know.

We have recently completed on our home as first-time buyers, and had come across Campions based on positive online reviews at the beginning of this process. We would 100% recommend Campions as conveyancing solicitors after our experience - we have been updated regularly via their online portal (similar to email) and kept in the loop throughout the process. Campions have carried out detailed queries and chased the other side on our behalf, which has made the process a lot smoother for us. We would especially like to thank Pavan, who has been responsive to us in the weeks leading up to our completion. Campions have been efficient (we completed 16 weeks after our offer was accepted), and good value for money compared with other conveyancing solicitors. We will be returning to Campions the next time we move, thank you! 🌟🌟

Campions helped me through the purchase of my first house. They were very good, just struggled to get through via the phone line a lot of the time. However, were very responsive and helpful when using the messaging system. Would recommend to use again.

AVOID! They took so long to actually do their job that my mortgage offer nearly expired, and I nearly missed the opportunity all to buy all together. They didn't answer their phone for weeks at a time. The longest was 3 and a half weeks! This includes answer phone messages, emails and secure messaging service. On one occasion it was clear they had just completely forgotten to complete the next stage as they said when I rang them that it would be another 4 weeks, which is how long they already said 4 weeks ago! This service is completely unacceptable from a company dealing with such important matters.

Campions were recommended by a friend and we can see why as we had a fantastic experience. The Yellow Team dealt with our case extremely professionally from the offset, replying promptly and efficiently to our requests, creating a smooth experience from start to finish. Thank you to all of the Yellow Team and in particular Sonia who went the extra mile to make sure we understood and were kept informed throughout the process. We highly recommend Campions and the Yellow Team!

Would highly recommend Campions Yellow Team to anyone looking for conveyancing. The yellow team are in my opinion absolutely amazing! They worked on the sale of our property, a purchase that went almost through to completion and then a second purchase which did complete. The team got all of them ready to go in excellent time (always waiting for the other solicitors!), were friendly, knowledgable and kept me up to date. Extra special thanks to Lauren G and Pavan S for working so hard and helping us to get our dream home! They are a real asset to the team and I’m so grateful to them. We made use of the no move no fee extra which we purchased and then we had to pull out of a sale. We didn’t pay any fees for this even though all the work had been completed and Campions then carried on to work on our next purchase. Highly recommended the extra £84 for peace of mind if anything goes wrong. The only negative I will say is that I often struggled to get through on the phone however the team were very quick to reply to emails so it didn’t really matter. All I ever hear is people complain about their solicitors so I am so grateful to have found Campions Yellow Team. Thank you!

I used Campions when I wanted to sell my house. From the time I instructed them to completion day everything went smooth. I am glad that I have used such an efficient firm. I will definitely use this firm again and recommend to anyone who is looking for high standard service and yet very reasonable fee.