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Rogers & Norton Solicitors

Rogers & Norton Solicitors

4.2(165 reviews)See reviews ↓·Norwich

What customers say

Based on genuine customer reviews

House buyers and sellers in Norwich recur throughout the feedback for this law firm, and the property work forms the clearest theme. A handful of customers describe conveyancing transactions handled by Claire Watson, praising her thoroughness and the calm, professional manner she brought to lengthy purchases and sales with unexpected complications. Reviewers often mention that she kept them informed at each stage, was easy to reach and made the process less stressful than expected. An observation shared by more than one reviewer is the clarity of communication, with clients noting that matters were explained as they progressed and that they felt able to ask questions.

Beyond conveyancing, other accounts cover customs issues and employment or personal injury matters, where customers highlight the expertise and patient guidance of the adviser involved, including Steve Brown. The firm's range of work across family, property, employment and personal injury law is reflected in the feedback, and one client returning for a second house move describes the service as reliable and of good quality. Prompt updates when deadlines pressed, and a personable approach from staff, appear among the reasons clients say they would instruct the practice again for future property transactions.

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Reviews

Reviews are taken from publicly available sources.

LW
Laetitia Webb9 July 2026

I contacted the firm to ask a general question about whether they facilitate remote onboarding for clients who are overseas. I made it clear I was not seeking any information about a client’s case. The firm declined to discuss its general procedures. I found this unhelpful as I was simply trying to understand whether this was a service they offer

OG
Oliver Griffen4 July 2026

We contacted Claire Watson to represent us after receiving recommendations to go with Claire specifically at Rogers & Norton. Claire was very thorough and guided us through what was a long process in the end for both selling and buying a property. At times we had to wait a while for replies due to Claire's busy workload, however when it mattered Claire communicated promptly to get everything over the line.

KR
kevin ryan18 June 2026

Buying and selling a house is an arduous business. It sits just behind death, divorce and being outed as a friend of Jeffrey Epstein on the continuum of causal human horrors. It helps however if you have a calm and cool professional batting in your corner. In our case that professional was Claire Watson. Claire was always pleasant and professional and as she is so experienced with the alchemy of conveyancing and the magic of exchange and completion; that her authority and knowledge took much of the stress out of the process.. I'd have no qualms about using Rogers & Norton again and having Claire Watson as our guide.

MW
Matt Watts13 May 2026

We used Rogers & Norton for the conveyancing on our property purchase. Unfortunately, after completion we discovered several serious issues with the property that we believe should have been identified during the conveyancing process. What has been most disappointing is the lack of support since raising these concerns. Rather than helping us understand our position or discussing the issues constructively, we were effectively told we would need to spend thousands more in legal fees just to get advice on matters connected to their original work. The position we find ourselves in is incredibly stressful and frustrating. We feel let down by the service we received and disappointed by the unwillingness to assist once problems came to light.

SC
Stuart Carlisle22 March 2026

I have used Rogers & Norton Solicitors on a number of occasions now when buying and selling property and I have had a very positive experience on all. They are very professional and I would highly recommend them.

RW
Rhys Webster23 December 2025

Not the best experience, Roger and Norton handled the sale of my house. Steve Clarke was the person who was handling everything, however contact between myself and them was not great. Then when everything was completed I was without a house and with no money for 4 days as they missed the “payment” time to send it over. But not only did that slightly annoy me, I then had to pay extra to my mortgage company because Roger and Norton didn’t send the money to NatWest till the 18th even though the completion date as the 15th. Therefore I had to pay extra days interest. Not the best experience, I personally wouldn’t recommend or use them again.

KP
Kate Palmer12 December 2025

We recently used Claire Watson for the sale and purchase of our house and we cannot recommend her enough! She was professional but personable and made our experience a lot less stressful. Claire was thorough, easy to contact, and kept us well informed throught the process. We wouldn't hesitate to work with her in the future!

Solicitors & law firms in Norwich compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Norwich are compared.

RankProviderRatingReviewsOpen Sat.
1Belmores Solicitors★ 4,9459No
2Leathes Prior Solicitors★ 4,9358No
3Leadenhall Law Group★ 4,5360No
4Fosters Solicitors - Norwich★ 4,5369No
5Rogers & Norton Solicitors (this page)★ 4,2165No
Contact
Working hours
Monday09:00–17:00
Tuesday09:00–17:00
Wednesday09:00–17:00
Thursday09:00–17:00
Friday09:00–17:00
SaturdayClosed
SundayClosed