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Leadenhall Law Group

4.5(360 reviews)See reviews ↓·Norwich

What customers say

Based on genuine customer reviews

In Norwich, Leadenhall Law Group has built a strong reputation among clients for conveyancing work, particularly house sales and purchases. Various customers describe repeat instructions, returning for second transactions after satisfactory earlier experiences, which suggests a consistent standard of service. Several accounts note named members of staff, including Birgul, Trachelle, Shelley, Kacey, Gilmour, Destiny, Nelman, Su and Ethan, praising their efficiency and thoroughness. A point made in several accounts is the quality of communication before and after each stage, with questions answered promptly and clients kept informed about progress.

First-time buyers describe feeling supported through a stressful process, while sellers and purchasers note that transactions completed more quickly than expected. The handling of leasehold property sales is also referenced. Customers highlight clear explanations, careful organisation and the ability to resolve problems as they arose, with team members covering absences seamlessly to maintain momentum. The recurring themes are reliability, expertise and a calm, professional approach that reduces anxiety during property transactions. Praise centres on the conveyancing team and the individuals who guide clients from instruction through to completion.

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Reviews

Reviews are taken from publicly available sources.

BH
Beth hastings23 July 2026

Thank you Shelley and Kacey for your everything with the sale and purchase we recently made, they both went over and above. Always professional and helpful.

JK
Jeannette Kennedy22 July 2026

Highly recommend Leadenhall Law Group. Trachelle and the Ethan have been so helpful, keeping us up to date with the sale of our house. Would definitely use them again.

RW
Ross Ward8 July 2026

Absolutely fantastic service. Knowledgeable and professional. Lovely people to work with. Great communication throughout the entire process. I always felt in good hands. This is the second time I have used this firm and would definitely go back. Thanks to Shelly and Kacey for all of their hard work.

CD
casey duncan4 July 2026

As a first-time buyer, Birgul was incredibly helpful throughout the entire process. She explained everything clearly, kept me updated every step of the way, and answered all of my questions promptly and in great detail. Through both the ups and downs, Birgul was always supportive and worked hard to find the best solutions, ensuring everything was resolved as smoothly and efficiently as possible. I would highly recommend Birgul to anyone looking for someone knowledgeable, professional, and caring. Thank you for all your help and support.

AD
Aldrin Don17 June 2026

Shelley and Kacey were fantastic throughout my conveyancing process. They were professional, knowledgeable, and efficient, with clear communication at every stage. Their well-organised systems helped everything progress quickly and smoothly. I would highly recommend them to anyone looking for a reliable conveyancing team.

CB
Connor Beavan28 May 2026

Absolutely shocking service on the purchase of my home. 0 contact throughout the process, they 'misplaced and could not find' my £21,000 and nothing could be done until they transfered it to the seller of the property, I.e I sent them money, and they lost it. They also on the last possible day of completion of sale through auction conveniently 'forgot' to bill me for an additional £900 and would not hand the keys over until I had paid this. My 'point of contact' if you could even call him that was a person called Jack, and he was less than helpful at every single turn. I would actively avoid this law firm, I have steered anyone and everyone away from here for any reason they need legal services purely on the absolute shambles I had to deal with. And after all of this I spoke to the manager/director of the company, which of course was nothing but a waste of time, I would happily pay over the odds to go anywhere else for my future legal needs.

MW
M Waters21 February 2026

We’ve had such a positive experience with Su and Trachelle. They have both been incredibly helpful and reassuring throughout the entire process. Being first time buyers can be stressful, but they made everything feel much more manageable. They worked efficiently and in a timely manner, keeping things moving while making sure we were always informed. Whenever we had questions, they were always available and quick to respond, which gave us real peace of mind. We’re so grateful for their support and wouldn’t hesitate to recommend them to anyone looking for reliable and professional solicitors.

Solicitors & law firms in Norwich compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Norwich are compared.

RankProviderRatingReviewsOpen Sat.
1Belmores Solicitors★ 4,9459No
2Leathes Prior Solicitors★ 4,9358No
3Leadenhall Law Group (this page)★ 4,5360No
4Fosters Solicitors - Norwich★ 4,5369No
5Rogers & Norton Solicitors★ 4,2165No
Contact
+441603621722www.leadenhalllawgroup.co.ukLevel 3, Townshend house, 30 Crown Rd, Norwich NR1 3DT
Working hours
Monday09:00–17:00
Tuesday09:00–17:00
Wednesday09:00–17:00
Thursday09:00–17:00
Friday09:00–17:00
SaturdayClosed
SundayClosed