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Machins Solicitors LLP

Machins Solicitors LLP

4.4(220 reviews)See reviews ↓·Luton

What customers say

Based on genuine customer reviews

Machins Solicitors LLP is repeatedly associated with property work, from first-time purchases and simultaneous sales and purchases to the sale of a late parent's house, and clients credit the conveyancing team with steering each transaction calmly through to completion. Jackie Hand, Caroline Jeavons, Radha and Gurjit are each named in feedback, with buyers describing how they were kept informed at every stage, how questions large and small were answered patiently, and how calls were returned promptly rather than left to chase.

An observation shared by more than one reviewer is the diligence applied to sensitive matters, where paperwork was prepared carefully and the process explained without pressure. Several accounts note a friendly, human manner alongside clear communication before and after completion, and charges described as competitive for the service received. Tricky exchanges are said to have been guided through efficiently, and estate agent contacts report swift responses whenever matters needed chasing. One client recalls a seemingly minor task being handled with unusual kindness and understanding. Instructions, it appears, are treated with precision and genuine attention from start to finish.

Reviews

Reviews are taken from publicly available sources.

SH
Sarah Hall3 June 2026

Jackie Hand was fantastic throughout the whole process of us selling and buying a house. She was professional, available and incredibly efficient. She always picked up the phone to us, guided us through a tricky exchange process and always made sure to be on top of everything. I cannot recommend her enough, having a local solicitor was well worth the fees and was by far more efficient than using an online service (we encountered these in our moving chain and they are just awful!) - Jackie genuinely cared for us as her clients and looked after us every step of the way. We are incredibly grateful to her for all of her hard work!

EV
Elliott Viola29 May 2026

The service, professionalism and communication from Jackie has been outstanding. She dealt with our sale and purchase with such care and grace. She really puts you at ease and is always willing to answer questions, no matter how big or small. Cannot recommend her highly enough. We feel very lucky she dealt with our case, and we hope Machins know how lucky they are to have her. Now to pop open a bottle and celebrate! Thank you so much Jackie, we are eternally grateful. Elliott and Casey

TF
Tim French29 April 2026

Exceptional customer service over past 7+ yrs to myself and close family members. Can't praise enough for comsistently high standards of client care. Reasonably priced LLP offering an enviably wide range of services. Local, fairly priced. (What's not to like, er... possibly location can be tricky at peak rush hrs?) RECOMMEND.

RK
Royna Khatun21 April 2026

They don't want to fight they want you to do everything perfectly like dip the biscuits and put it in Thier mouth guys if you going through family court don't use them they good for nothing and when they send barrister they have a line of speaking don't want to cross the line

A
Aysha24 March 2026

We recently had a brilliant experience with Radha - She completed all that we were looking for within the expected time frame and went above and beyond. We would definitely recommend her and Machins solicitors as a whole.

DH
David Hemming12 October 2025

Machins have represented my interests on a number of matters over the years but dealing with them bears comparison to opening a box of chocolates. Caroline Jeavons was superb in all respects, responding pleasantly, promptly and professionally at every stage with my conveyancing needs. But sadly there are other chocolates in the Machins box which you will only pick once and may end up wondering how they ever got into the box!

LP
Lee Pedder16 July 2025

The property team at Machins recently helped me with the sale of my late mother's house. From the initial call to through to the completion of the sale, my experience was very good. Gill and her colleagues handled everything diligently and professionally, explaining the process and ensuring all the paperwork was completed and ready. They kept me updated throughout and were very responsive at all times. I wouldn't hesitate to recommend them for property conveyancing.

Solicitors & law firms in Luton compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Luton are compared.

RankProviderRatingReviewsOpen Sat.
1KQ Solicitors★ 4,9217No
2M and K Solicitors★ 4,81081No
3Abbott Solicitors LLP★ 4,8823Yes
4Greystone Solicitors★ 4,8311No
5Machins Solicitors LLP (this page)★ 4,4220No
Contact
+441582514000www.machins.co.uk28 Dunstable Rd, Luton LU1 1DY
Working hours
Monday09:00–17:30
Tuesday09:00–17:30
Wednesday09:00–17:30
Thursday09:00–17:30
Friday09:00–17:30
SaturdayClosed
SundayClosed