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Cozens-Hardy LLP

Cozens-Hardy LLP

4.2(135 reviews)See reviews ↓·Norwich

What customers say

Based on genuine customer reviews

In Norwich, Cozens-Hardy LLP handles residential conveyancing for buyers and sellers, and the accounts left by clients return again and again to the personal service provided by individual solicitors. Rebecca Edwards and her colleague Lynn are frequently named for turning paperwork around promptly and for being easy to reach by telephone, while Charlotte, working alongside Leslie, earns praise for a thorough and professional approach and for explaining each stage in plain terms without causing alarm. Beth Browne is remembered for putting buyers at ease and answering questions quickly, and Claire Watson for a friendly, well-ordered purchase.

Several reviewers report that completions arrived within a sensible timeframe, including a first-time buyer whose transaction finished roughly two months after the offer was accepted. Wills and probate also feature, with Michelle Collins described as a long-standing family solicitor who responded with both sympathy and firm direction when a sale overlapped with a bereavement. Clear information, quick replies to queries and a feeling of being properly represented run through the feedback, with Leanne and Autumn credited for pushing a chain forward when other parties stalled. Repeat clients note courteous treatment across years of instructions and deadlines met without friction.

Reviews

Reviews are taken from publicly available sources.

HN
Hollie Newstead13 August 2026

I have just completed on my purchase and Olivia at Cozens-hardy was brilliant! I have used her before and she was so helpful, replies straight away, very clear, I will absolutely be using her again! Thankyou!

JG
john goddard8 June 2026

I was very impressed with the conveyancing service I received from Cozens-Hardy solicitors,specifically Rebecca Edwards and her assistant Lynn. They were prompt with the paperwork and always answered the phone.Highly recommended.

JL
Jill Lawson1 April 2026

Cozens-Hardy were recommended by our Estate Agent and they didn’t disappoint. Charlotte handled our conveyancing and was ably assisted by Leslie; they were a great team! Charlotte was professional, thorough and kept us well informed throughout the whole process. She was also adept at explaining things clearly and, crucially, was always reassuring and calm. Both Charlotte and Leslie were approachable and responsive and clearly cared about us during the process. We can’t praise them highly enough!

HR
Heath Ross6 March 2026

This company are helping to fleece my 80 year old Mum out of her life savings. Bunch of crooks.

AF
Alison Farrell-Price12 February 2026

Michelle Collins of Cozens-Hardy has been our family solicitor for a number of years now. I have always found her to be kind, understanding, efficient, tenacious and highly professional. When my mother recently passed away whilst we were in the middle of selling her house, Michelle called me immediately and was not only empathetic but immediately took control of proceedings liaising with the conveyancing solicitor, and was incredibly helpful at such a stressful time. I can not recommend her highly enough.

HP
Harriet Pickup2 February 2026

We recently used Cozens Hardy for our house sale and purchase and I would highly recommend them for a smooth sale. Our solicitor, Rebecca, was efficient and professional during the conveyancing process and responded to our queries quickly.

DC
Daniel Chilley28 September 2025

From start to finish, appalling service this firm should be avoided. Avoid Cozens-Hardy at all costs. My lease extension was handled by Rebecca Edwards, who ignored emails, failed to respond to critical Land Registry questions, and never told me the lease wasn’t registered. This mistake caused my house sale and purchase to collapse. When I raised a complaint, Dan Evans showed the same behaviour – nine months and 30+ emails later, he has still not provided any decision or compensation, just empty promises. I’ve now had to involve the Legal Ombudsman and the Solicitors Regulation Authority. In my experience, this firm cannot be trusted to act professionally or in their client’s best interests.

Conveyancing solicitors in Norwich compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Norwich are compared.

RankProviderRatingReviewsOpen Sat.
1MJP Conveyancing Ltd★ 4,7602No
2Clapham & Collinge★ 4,598No
3Simper Law Ltd Norwich★ 4,584No
4Cozens-Hardy LLP (this page)★ 4,2135No
5Spire Solicitors - Norwich★ 4,095No
Contact
+441603625231www.cozens-hardy.comCastle Chambers, Opie St, Norwich NR1 3DP
Working hours
Monday09:00–17:00
Tuesday09:00–17:00
Wednesday09:00–17:00
Thursday09:00–17:00
Friday09:00–17:00
SaturdayClosed
SundayClosed