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The Will Shop

The Will Shop

4.4(67 reviews)See reviews ↓·Ipswich

What customers say

Based on genuine customer reviews

The Will Shop in Ipswich has built its reputation on helping clients draft and update wills and lasting power of attorney applications, and the feedback consistently highlights the same strengths. Tristen Lee is named repeatedly, with customers describing him as professional yet caring, welcoming and well presented, and several note that they have returned to him over time for further work. Something that features in review after review is how clearly matters are explained: reviewers say the process of completing wills and LPA applications was made easy to understand and less daunting, even for those approaching it for the first time.

Communication before and after appointments is praised, with clients kept informed about upcoming meetings and follow-ups. Staff more broadly are described as friendly, helpful and knowledgeable, willing to go the extra mile, including for an older gentleman. The modern, clean and bright premises also receive favourable mention, and the service is noted as convenient, with some matters handled over the phone where clients could not attend in person. Recurring accounts emphasise efficiency and responsiveness to queries, alongside the reassurance of dealing with the same trusted adviser.

Reviews

Reviews are taken from publicly available sources.

SS
Sean Studd8 August 2026

Having used Tristen before, it was good to speak with him again. He was extremely professional yet caring at the same time. I look forward to working with him again

MT
Mark Taylor3 August 2026

The Will Shop came very highly recommended to me by some friends and I have been most impressed with their professional and friendly approach to drawing up my will. Tristen has explained everything in detail and helped me to make my decisions without feeling overwhelmed by it all, and although not completed yet it is well on the way to being another job done.

GS
Guy Snashall21 July 2026

On behalf of Mr Leslie Burstall, great service and very friendly when dealing with an older gentleman. Local and ideal for all your needs, what’s not to like.

HB
Hayley Bradford29 June 2026

My first experience of writing a will and Tristan was lovely, super helpful and explained everything so well and made the experience fair less scary! Thank you

VF
Vivien Fong20 June 2026

As usual, friendly and professional meet up with Tristan to sign my latest Will. Communication is always great with the Will Shop. New office is beautiful.

GC
Gary Clark4 June 2026

Highly recommend, service was excellent, communication was clear and to the point. Fast replies to questions and great valve for money. I will be using their services again i the future. Thank you Amber

DP
Denny Proctor16 May 2026

We found everyone at the Will shop to be very friendly, helpful, knowledgeable and willing to go that extra mile. Thank you to all involved.

Conveyancing solicitors in Ipswich compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Ipswich are compared.

RankProviderRatingReviewsOpen Sat.
1Bates Wells and Braithwaite★ 4,767No
2Hayward Moon Property Lawyers★ 4,664No
3The Will Shop (this page)★ 4,467No
4Birketts LLP - Solicitors Ipswich★ 4,467No
5Harmony Law★ 1,4132No
Contact
Working hours
Monday09:30–16:30
Tuesday09:30–16:30
Wednesday09:30–16:30
Thursday09:30–16:30
Friday09:30–13:00
SaturdayClosed
SundayClosed