Bates Wells and Braithwaite

Ms. Mitchell explained everything clearly to me at the beginning of this process and was careful to check that I could deal with the stress of proceedings. She took the trouble to telephone me on one occasion to clarify an issue which I had misunderstood, which I really appreciated. I am extremely happy with how she dealt with my case.

Ms Hannah Mitchell dealt with my late husband’s claim efficiently and expertly. She always responded to my emails and I felt at ease communicating with her.

This was my first experience with any sort of claim case and Hannah Mitchell (Associate) was an absolute superstar. Though the process was long, Hannah was extremely helpful, very informative from the get go and I felt well represented through it all. I am grateful to Bates Wells and Braithwaite for taking me on.

I used Bates Wells and Braithwaite for conveyancing a property. We experienced a time delay with the process which was no fault of Bates Wells and Braithwaite but I was kept informed by email. My only suggestion would be a little more human contact ie phone calls to help de-stress what can be a very trying time. Overall a good job well done.

I cannot thank Hannah enough for the support and professionalism she showed while handling my claim. From the very beginning, she was understanding, reassuring, and always kept me informed throughout the entire process. Hannah explained everything clearly, answered all of my questions promptly, and made what was a very stressful situation much easier to deal with. Her knowledge and dedication gave me confidence that my case was in safe hands, and she worked hard to achieve a positive outcome for me. I would highly recommend Hannah to anyone looking for a solicitor who is compassionate, professional, and truly committed to her clients.

We recently used Bates Wells and Braithwaite Solicitors for the purchase of our first home, after they were highly recommended to us by a friend, and we are so pleased that we chose them. Freya Smith was always friendly, professional, and happy to help with any questions we had along the way. She kept us updated throughout the process and replied to our emails very quickly. Nothing ever felt like too much trouble, and we really appreciated her patience, efficiency, and clear communication. We would not hesitate to recommend Bates Wells and Braithwaite Solicitors to friends and family in the future.

Having suffered an accident which resulted in a personal injury claim my case was handled by Hannah who was only a message away with any concerns that I had. From the being I was in very capable hands and was impressed by the professionalism shown throughout the legal process. Many thanks for all your work would recommend.