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Russell & Russell Solicitors

Russell & Russell Solicitors

3.6(148 reviews)See reviews ↓·Bolton

What customers say

Based on genuine customer reviews

Bolton residents instructing this firm describe conveyancing and family work handled with care by named individuals, while criminal defence and some property sales attract sustained complaint. Gulrez Khan is repeatedly praised for remortgage matters, with customers noting prompt replies and step-by-step explanations that made the process straightforward to follow. Catherine wins similar credit for fast responses during a purchase, and Sandra is remembered for keeping phone contact open and taking a practical line through a complicated transaction. A simultaneous sale and purchase is attributed to three staff members who responded efficiently when others further along the chain proved difficult.

Ammarah stands out for dependability and clear updates once a completion deadline was explained. The positive accounts share a common thread: calls returned, progress communicated, and legal language made understandable. More critical feedback centres on conveyancing that felt slow and reactive, matters left unattended when solicitors took leave, and files that remained open for months without movement. Criminal defence clients describe evidence gathering falling behind before a special reasons hearing and difficulty reaching the solicitor handling the case. Divorce, estate planning, personal injury and property work appear alongside defence instructions.

ConveyancerCriminal defence lawyerDivorce lawyerEstate Planning LawyerFamily LawyerLawyer

Reviews

Reviews are taken from publicly available sources.

JW
June Weall12 August 2026

Firstly a massive thank you to Alex Korko and Charlotte at Russell and Russell. your help, knowledge, professionalism and especially your support, for which we will be forever grateful. Russell and Russell were recommended to us by Hills estate agent, We were wary of using an estate agents recommendation, but it turned out top be the best decision we made. Alex represented us in selling our property and buying our new home The selling part went very well but there were issues with the property we were buying, the sellers were not the best to deal with and there were also some other difficulties that had to be navigated. We can honestly say that without the help and support from Alex and Charlotte this could have turned out to be a nightmare. We felt like they had all the time in the world to talk through the issues and give us options when we thought there were none. Considering the time and effort they put in (over a good few months) we thought what they charged was very, very good. Pros, great service, very professional, brilliant people, absolutely superb value for money, Nothing was too much trouble, including phone calls to talk us through the processes or just answer what at times may have been simple/stupid questions. Cons, simply nothing. We very, very highly recommend Alex and his team at Russell and Russell. Pete and June

LM
Leigh Maka24 June 2026

Absolutely terrible solicitors ( especially Harry who looks about 15yrs old) Absolutely awful no clue atall about the case or the prosecution.... AVOID AT ALL COSTS THIS COMPANY WILL GET YOU CONVICTED weather you are not guilty or guilty. TERRIBLE SOLICITORS !!!!!

TB
Trade Brands12 June 2026

Worst place to use for criminal defence, my court case was for special reason hearing and this company failed to gather the evidence for n time.. also when I tried to contact the solicitor dealing with the case they would claim the person is holiday.. when the solicitor did call back this only left me with 10 days to gather the evidence… stay away at all costs !!!!

KS
Katie Stanley29 May 2026

Russell and Russell were, without doubt, the most disappointing solicitors I have ever dealt with. I would strongly encourage anyone considering this firm to think carefully before proceeding. The entire process appeared poorly managed, with important tasks repeatedly left until the last minute, resulting in unnecessary stress and delays. There seemed to be little accountability when mistakes were made, and the level of customer service was extremely poor throughout.

DH
Danny Harwood9 May 2026

If you want to sell your house quickly don't go here 171 days and counting thank you Farim Khan since the 11th of November you have been working on this. Update another week gone by now 178 days and counting!!!!!

GS
Grace Scoble1 May 2026

Our conveyancer Catherine has been amazing through the entire process. Quick responses, explained everything well. Couldn’t ask for any better

SS
Stephanie Simpson10 April 2026

Had an absolutely fantastic experience thanks to Zoe Harryman, Claire Holding and Victoria Pearson who handled the purchase of our new property and the sale of our old house. Zoe was a fantastic communicator, responding to us efficiently and effectively. She really came through for us when the solicitors below in the chain were diabolical. Would highly recommend and will be using Russell and Russell again! Thank you so much

Family law solicitors in Bolton compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Bolton are compared.

RankProviderRatingReviewsOpen Sat.
1VM Family Law Ltd★ 5,0148No
2Knights Law Solicitors★ 4,798No
3AFG LAW★ 4,088No
4Fieldings Porter Solicitors★ 3,886No
5Russell & Russell Solicitors (this page)★ 3,6148No
Contact
+441204399299www.russellrussell.co.ukAtria, Spa Rd, Bolton BL1 4AG
Working hours
Monday09:00–17:00
Tuesday09:00–17:00
Wednesday09:00–17:00
Thursday09:00–17:00
Friday09:00–17:00
SaturdayClosed
SundayClosed