OTS Solicitors - City of London
About the company
What customers say
Based on genuine customer reviews
OTS Solicitors holds a 4.7 rating from 709 reviews. Reviewers handling visa, ILR and citizenship applications describe named solicitors such as Faaizah Rahman, Reshmi Chowdhury and Rakesh Patel as knowledgeable, responsive and reassuring through complex cases, with several mentioning they were kept informed at every stage. Reviewers frequently describe positive outcomes in their own applications, expressed as their personal experience of the advice process rather than any guaranteed result.
Reviews
Reviews are taken from publicly available sources.
I highly recommend Faaizah Rahman, Solicitor. In a state of absolute despair I contacted OTS from my holiday abroad, I had been given 10 days to supply UKVi an audit due to the unsubstantiated claim we had underpaid staff, or failed to report. Failure to comply was revocation of my license to sponsor. Having called TWO other well known options beforehand and knowing that I actually knew more than they did I tried again to find the right service. Faaizah took my initial call on teams. She was kind, caring, calm and constructive- yet professional, knowledgeable and positive, everything you need in 'the moment' everything crashes. I knew she would be able to assist and represent my company' interests. She immediately sought extension - I was on holiday after all, which was granted. Then she guided my office manager through the necessary steps to collect and collate all the relevant information. Upon my return , I could see she read every item carefully, and was able to raise and counter potential issues. She was even happy to liaise with the accountant and challenge him over his pay roll mismanagement. Her representation letter was masterful, she did enough to break down the mitigation into component parts, making it easier for the busy case workers to understand. She handled the request for further information as an opportunity to explain and expand on the mitigation, building on her previous argument to strongly advocate our case. The end result was 'no further action at this time', with guidance. We are extremely pleased and very grateful to Faaizah for all her hard work. I will be coming straight back to her with any immigration needs in future. I will be highly recommending her to other license holders.
I cannot thank Faaizah Rehman at OTS Solicitors enough for her exceptional support, expertise, and dedication she showed throughout our moderately complex Private Life visa application. After approaching OTS Solicitors, our case was carefully assessed, and due to its complexity, it was assigned to their specialist immigration solicitor, Faaizah Rehman. From our very first meeting, we knew we were in capable hands. Faaizah took the time to fully understand our circumstances, the legal complexities involved, and the challenges we faced. She explained every stage of the process in a clear and reassuring manner, identified the key legal issues, and advised us on the best approach to strengthen our application. Her exceptional attention to detail, thorough preparation, and strategic presentation of our case gave us confidence during what was an incredibly stressful period for our family. She helped us compile a comprehensive list of supporting evidence and patiently reviewed every single document before submission, ensuring that nothing was overlooked. Her meticulous approach and commitment to accuracy were evident throughout the entire process. The most remarkable part of our experience came after we submitted our application using the Super Priority Service. To our amazement, we received the Home Office approval email within just 45 minutes. While we understand that processing times are determined by the Home Office, we firmly believe that the outstanding quality, accuracy, and careful preparation of our application by Faaizah played a significant role in achieving such a smooth and successful outcome. Throughout our journey, Faaizah was always approachable, responsive, and genuinely invested in our case. She answered every question with patience, honesty, and professionalism, making us feel supported at every stage of the process. We wholeheartedly recommend Faaizah Rehman and OTS Solicitors to anyone seeking expert immigration advice and representation, whether for a straightforward or highly complex immigration matter. If you are looking for a solicitor who is knowledgeable, meticulous, compassionate, and truly committed to achieving the best possible outcome for her clients, Faaizah is an outstanding choice. Thank you once again, Faaizah, and everyone at OTS Solicitors, for helping our family secure a successful Private Life visa. Your professionalism, dedication, and unwavering support made an enormous difference to us, and we will always be grateful for everything you have done.
I highly recommend Faaizah Rahman at OTS Solicitors for her exceptional guidance on our UK spouse and child dependent visa applications. Faaizah went above and beyond basic legal assistance; she displayed a good understanding of complex financial evidence especially working very well with my Accountants and ensuring supporting financial evidence was well documented. Her attention to detail was exceptional; she provided bespoke document checklists for each family member, explained the process and ensured our appointment preparations were handled with absolute precision. Rather than simply assisting with the application, she acted as a partner, making the overwhelming immigration process feel clear and manageable. We are grateful for her diligence, her friendly approach to the application process and would trust her with future applications as well. Thank You Faaizah. Cheers
Excellent solicitors. I worked with Tia Rose and then Faaizah Rahman on an immigration issue. Both were extremely calm, knowledgeable and approachable. And ultimately the issue was successful. I would highly recommend OTS. They make you feel like you can pick up the phone at anytime and you will get sound advice.
I am extremely grateful for the professional support and guidance provided throughout my travel document application process. My case was stressful and complicated, but my solicitor handled it with great care, patience, and professionalism from beginning to end. I would like to leave that review for my solicitor Rakesh Patel and his team who helped me gone through this journey successfully. He was always approachable, kind, and responsive to my concerns and worries. Whenever I had questions or anxiety about my case, he replied to my emails promptly and explained everything clearly, which gave me reassurance during a very difficult time. He also consistently helped me explore alternative ways to resolve my case whenever difficulties arose, and his dedication and problem-solving approach gave me confidence throughout the process. His representation and detailed legal submissions were invaluable, and I truly believe my application would not have been successful without his expertise and dedication. I highly recommend his services to anyone seeking honest, knowledgeable, and supportive immigration advice. Thank you again for all your help and hard work.
OTS successfully handled my wife’s initial spouse visa application, her visa renewal, indefinite leave to remain and citizenship applications. From the initial meeting with my solicitor and her Partner in 2019, we were reassured that if there were any obstacles to the application the Partner would then intervene, fortunately this was not necessary. Throughout the process, OTS explained the legal requirements in a clear and uncomplicated manner, provided detailed instructions including a comprehensive list of documents and unique evidence required to support the applications, and were transparent regarding costs and expectations. Those costs remained within the flat rate stated at the start of each application and were payable in instalments spread over the duration of the application as and when work was completed. I would have no hesitation in consulting OTS for advice in the future or in recommending them for all legal matters both domestic and international.
I cannot recommend Neelam Patel highly enough. Her knowledge of the law is second to none, and her sharp thinking, quick wit, and incredible ability to retain and apply information make her an absolute force in the courtroom and beyond. Combined with her emotional intelligence, compassion, and relentless dedication to her clients, she is quite simply one of the best solicitors you could hope to have by your side.
Solicitors & law firms in London compared
Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 12 businesses in this category in London are compared.
| Rank | Provider | Rating | Reviews | Open Sat. |
|---|---|---|---|---|
| 1 | GigaLegal Solicitors, City of London | ★ 5,0 | 264 | No |
| 2 | LS Legal Solicitors | ★ 5,0 | 170 | No |
| 3 | Westminster Solicitors | ★ 5,0 | 53 | Yes |
| 4 | Lisa's Law Solicitors | ★ 4,9 | 1759 | No |
| 5 | Bark & Co Solicitors | ★ 4,9 | 242 | No |
| 12 | OTS Solicitors - City of London (this page) | ★ 4,7 | 709 | No |
