Nelsons Solicitors

I cannot recommend Joanne Jones at Nelsons Solicitors highly enough. From start to finish, Joanne was absolutely outstanding throughout the purchase of my home. She was always clear, concise and professional in her communication, keeping me fully informed at every stage of the process. What can often be a stressful experience was made seamless thanks to her expertise, efficiency and attention to detail. Beyond her professional knowledge, Joanne's cheerful, energetic and approachable personality made a real difference. She was always happy to answer questions and provide reassurance when needed, making the entire home-buying journey feel straightforward and manageable. Thank you, Joanne, for your exceptional service. I would not hesitate to recommend you to anyone looking for a solicitor who genuinely cares about their clients and delivers an outstanding experience.

⭐☆☆☆☆ I contacted Nelsons Solicitors in Derby seeking representation in a serious matter involving the NHS. After explaining my case, I was disappointed to be told they would not take it on. Everyone is entitled to decide which cases they accept, but for a firm that promotes justice, accountability and standing up for clients, this response was deeply disheartening. When people are looking for legal help against large institutions, they are often at their most vulnerable. Turning them away without a meaningful opportunity to have their case properly assessed leaves little confidence that ordinary people can access justice. From my experience, I felt unheard and unsupported. The legal profession exists to uphold the rule of law and ensure people have access to justice, especially where serious allegations deserve independent scrutiny. Unfortunately, that was not my experience today. I hope Nelsons reflects on how prospective clients are treated and remembers that justice should not feel out of reach simply because the other party is a powerful institution. — Unite Britain

I would like to thank Elly at Nelsons for the support she has provided throughout my house sale. It has been a long process, but Elly remained consistently professional, calm, and easy to reach.She responded promptly to both calls and emails, and explained any complicated points in clear, straightforward terms. Even during a prolonged Land Registry issue, when I was contacting her daily, she stayed patient and reassuring, which made a difficult situation much easier to manage.Overall, Elly delivered a reliable and supportive service from start to finish, and I genuinely appreciate her help. I would confidently recommend her to anyone needing a conveyancing solicitor.

I can’t thank Melanie enough for her support during such a stressful time. She was professional, understanding, and always kept me informed, which really helped. I’d highly recommend Melanie to anyone needing legal support.

We originally instructed Simpson Jones. Deposit, forms all completed. We were suddenly transferred to Nelson’s. They did not liaise with the previous secretary, asked me to resend all the information. They asked for the deposit which had already been sent. They gave me no faith in the upcoming service. They sent the wrong plans to the sellers, they again missed the deposit on the final statement, which I had to point out. There is no personal service, nothing is explained with regards to the Title Deeds and documents they send for you to check. Very scary how the process has changed so much in 20 years.

We inherited Nelson's having instructed Simpson Jones to do our house sale & purchase. This did cause some unease during the switchover however, Kani moved across. Kani was absolutely fantastic, from start to finish she dealt with all our concerns, legal matters etc. in a calm and professional manner making everything easy to understand. Always there at the end of the phone or the end of an email. Highly recommended!

Kathryn Caple helped me after my mum passed away. Throughout the whole process of sorting mums Probate she was efficient, kind, understanding and very knowledgable. Nothing was too much trouble and she explained every step of the process. Would highly recommend