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Mills & Reeve Solicitors - Cambridge

Mills & Reeve Solicitors - Cambridge

3.7(27 reviews)See reviews ↓·Cambridge

What customers say

Based on genuine customer reviews

Legal services and family law work at this Cambridge firm draw a divided response from those who have dealt with the practice. Several reviewers highlight caring, attentive treatment, describing a service that felt personal and considerate during what were evidently sensitive matters, and the meeting facilities at the Hills Road base are mentioned warmly by visitors who attended networking sessions and gatherings there. Against this, a recurring complaint concerns responsiveness: clients report difficulties reaching anyone by telephone, with calls going unanswered and promises of a call back not materialising, and emails met with automated replies directing them to numbers where no one is available.

The manner in which documents were handled during one delivery is described in critical terms, with the conduct of those involved portrayed as abrupt and careless. Other accounts question the firm's approach to ethical obligations and evidence handling, and some describe their overall experience in strongly negative language. The pattern that emerges is of a practice where individual attention is valued when it is given, but where communication and follow-through are the areas most often raised as failing. Family law remains the core of the work discussed.

Law firmLegal services

Reviews

Reviews are taken from publicly available sources.

AS
Andy Sherratt10 July 2026

Concerned: since trying my best to sort everything out. Was expecting a kinder service from a leading law firm.

JS
Jon south18 June 2026

Completely unethical and known to lie currently have a complaint against them with SRA for systemic breaches of solicitor ethics including and not limited selectively editing evidence before handing them to the court. This is one of the worst Solicitors in the country.

R
Rozzers14 April 2025

I went to The Glasshouse, Innovate Cambridge's lovely space at Mills & Reeve. Such a lovely space for meetings and everyone is so welcoming 🙏

JK
jas Kors10 September 2024

Extremely expensive, and ALOT of hidden charges which aren't mentioned in the beginning. Also seemed very uncaring and almost rude sometimes to clients paying thousands just for some information. Worst I've ever dealt with by far. Do NOT use their service

PC
Peter C2 May 2024

Aside from the views over the City, I had a very poor experience with their mediation teams. Very expensive, which you would expect, but the service just was not there to match the cost. Delayed responses and continuous chasing left a very bitter taste and I would've expected far better from such a "leading law firm".

ЕК
Егор Кутовой6 November 2023
AF
Andra Florina Negoescu5 October 2023

Absolutely horrible experience, no response to any phone number and no call back. Email response in the form of automated email that said to call certain numbers, where nobody answers or get back to you! Absolutely appalling.

Family law solicitors in Cambridge compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Cambridge are compared.

RankProviderRatingReviewsOpen Sat.
1Kayson Family Lawyers Cambridge★ 4,9112No
2Buckles Law Cambridge★ 4,645No
3Slater and Gordon Lawyers★ 4,633No
4Mills & Reeve Solicitors - Cambridge (this page)★ 3,727No
5Cambridge Family Law Practice★ 3,727No
Contact
+441223364422www.mills-reeve.com/offices/cambridgeBotanic House, 100 Hills Rd, Cambridge CB2 1PH
Working hours
Monday07:30–18:30
Tuesday07:30–18:30
Wednesday07:30–18:30
Thursday07:30–18:30
Friday07:30–18:30
SaturdayClosed
SundayClosed