Reviews
4.4 / 5 · 96 totalCannot recommend James and the team highly enough! As a first time buyer, James' expertise was invaluable. He helped to make the whole process so smooth and timely, explaining everything well and swiftly answering my many questions along the way! Thank you!
I have worked with three different solicitors during my property searches and purchases in the UK, and Nicky Cummins has been by far the best. Throughout the entire process, communication was excellent. She kept me informed at every stage, responded to questions promptly, and explained legal matters in a clear and understandable way. In a sector where waiting days or even weeks for a response can unfortunately be common, her responsiveness was genuinely refreshing. What impressed me most was the quality of the advice provided. Rather than simply processing paperwork, she took the time to explain the implications of different issues and helped me make informed decisions throughout the transaction. After experiencing multiple property purchases and failed transactions over the past year, I have a good basis for comparison, and the difference in service quality was obvious. Professional, knowledgeable, efficient, and highly responsive. I would not hesitate to recommend her to anyone looking for a conveyancing solicitor.
Excellent service from start to end !!! James W. handled both our sale and purchase. Our sale was complicated from start to finish, taking nearly five months to complete, and it became extremely stressful towards the end. We couldn’t have done it without his incredible support, attention to detail, expert advice, and patience in answering our endless questions every day. Looking back, I know just how difficult the process was, and I’m certain we wouldn’t have managed it without him. I would highly recommend James to anyone buying or selling a home. He went above and beyond for us and is simply the best. James thank you for everything !!!! Gosia and Rafal
Highly recommend Harrison's. Wouldn't change anywhere else. Price is highly compatible and fantastic service. Jame at 7 Castle Street office is very knowledgeable and professional.
I had a very poor experience with Harrisons Solicitors, especially as a first-time buyer. What should have been an exciting milestone quickly turned stressful due to their lack of transparency and poor client service. From the outset, the documentation was unclear, and we encountered hidden fees that weren’t disclosed until after we had already paid the initial £450. When we raised concerns about the lack of clarity, and politely asked if there is anything that can be done, as we would not have chosen them, should the additional fees have been clear, the situation only got worse. We were passed on to Julien, who was not only unhelpful but outright rude and dismissive. Rather than offering support or attempting to resolve our concerns, he focused on correcting the spelling of his name and was incredibly patronising throughout. His attitude was essentially: we're right, you're wrong and if you don't like it, go elsewhere. So after a lot of stress and upset we did move. The communication and attitude of Julien was appalling. Since switching solicitors, the difference has been night and day. Our new firm has been proactive, clear, and supportive throughout the process—highlighting just how poor Harrisons' service really was. The delays, lack of initiative, and poor communication at Harrisons were not just frustrating, they were completely avoidable. I've also spoken with others who’ve had similarly negative experiences with Harrisons, including repeated delays, unprofessional email exchanges, and even confidential documents being sent to the wrong recipients. Based on my experience (and that of others), I would not recommend Harrisons Solicitors to anyone.
I wish I could give less stars! The staff are completely rude and arrogant. Our legal rep was David (seemingly one of the owners) and our paralegal was Julien. On multiple occasions we called the council and other PubSec bodies (Julian refusing to make a single phone call himself, preferring to stick to emails at all times), to chase documents we had been waiting for between 2-8 weeks. On each occasion we were told by the council that they’d responded to Julien or David providing the documents requested within 24 hours by email. They had been using the PubSec’s perceived slowness to cover up their own lack of work. If you call them they only answer the phone occasionally, and are incredibly rude. We were unfortunate enough to have Julien negotiating certain aspects of our house sale for us and on each occasion it was clear that our buyers’ legal team had the upper hand and he wasn’t capable of handling these negotiations. We were lucky to get a single word response by email from our actual solicitor in most cases, despite addressing him directly. If we had to ask any questions he would answer in as few words as possible, leaving us comparing notes on his emails trying to work out what he meant. Honestly a completely awful experience and I would never recommend this company to anyone I like! The level of work was only made worse by the sheer arrogance of the staff. Julien clearly sees himself as a solicitor despite his lack of credentials, given his attitude. A complaint to David directly through our process was met with a disappointing and dismissive response by email (no offer of a phone call or apology of any form of course). All of this caused delays with both our Sale and Purchase, resulting in us having to exchange and complete within 48 hours (days after my husband’s major surgery, which we made them aware of months in advance). Harrison’s didn’t have any interest in our completion date and made no effort to work towards a timeline that suited us.
I have rarely ever been more thankful to someone I don't know personally. Myself and my partner used Harrisons twice this year as part of the process of buying our new home. When things became tricky with our buyer James had all the answers and we are extremely grateful to him and Grace for their hard work. Harrisons were recommended to us and I can see why, we will be recommending them ourselves. Thanks so much, Peter & Emma